Update from support feedback: document default subdomain indexing - #7411
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Summary
Two customers reported that their
<subdomain>.mintlify.appaddress stayed crawlable — and in one case outranked their custom domain — after they configured a custom domain. The existing custom domain and SEO pages cover canonical URLs and page-levelnoindex, but never warn that the default host stays indexable or explain how to hide it.Changes
customize/custom-domain.mdxexplaining that the default<subdomain>.mintlify.appaddress stays reachable and indexable, that the canonical tag alone is only a hint, and pointing to support for anoindexresponse.help-center/default-subdomain-indexed-alongside-custom-domain.mdxcovering why it happens, how to request anoindexfrom support, and interim mitigations in Google Search Console.docs.json.Support context
Note
Low Risk
Documentation and navigation only; no product code, auth, or data-handling changes.
Overview
Documents that
<subdomain>.mintlify.appstays crawlable after a custom domain is configured, and that a canonical URL alone may not stop the default host from ranking.Adds a
<Note>under “Set a canonical URL” in custom domain guides (English plus es, fr, zh) pointing readers to support for anoindexresponse and to a new help article.Introduces
help-center/default-subdomain-indexed-alongside-custom-domain(and localized copies) covering why Mintlify does not auto-noindexor redirect the default host, how to email support with org/deployment details, and interim steps in Google Search Console. The article is wired into the Help center nav indocs.jsonand locale*.jsonfiles.Reviewed by Cursor Bugbot for commit 676c54e. Bugbot is set up for automated code reviews on this repo. Configure here.